Warranty Policy

Last Updated: June 2026

At Home Centers, customer satisfaction and product quality are our top priorities. We stand behind the furniture we sell and are committed to providing reliable support if a manufacturing defect occurs.

2-Year Furniture Warranty

Home Centers offers a 2-Year Limited Warranty on eligible furniture products purchased through our store.

This warranty covers manufacturing defects in materials and workmanship under normal residential use for a period of two (2) years from the date of delivery.

What Is Covered

Our 2-Year Limited Furniture Warranty covers:

Manufacturing defects in materials
Structural defects in furniture frames
Defects in workmanship
Hardware defects resulting from manufacturing faults
Missing parts identified upon delivery

If a covered defect is confirmed during the warranty period, Home Centers will repair, replace, or otherwise resolve the issue at our discretion.

What Is Not Covered

This warranty does not cover:

Normal wear and tear
Cosmetic damage occurring after delivery
Scratches, dents, stains, fading, or discoloration caused by use
Damage resulting from misuse, abuse, neglect, accidents, or improper assembly
Damage caused by improper cleaning or maintenance
Commercial or business use
Unauthorized repairs or modifications
Damage caused by pets, children, natural disasters, or environmental conditions
Products sold as clearance, final sale, or "as-is"

Non-Furniture Products

Unless otherwise stated on the product page, home décor, household items, baby products, kids' products, and accessories are not covered under the 2-Year Furniture Warranty.

If a non-furniture item arrives damaged or defective, please contact us within 30 days of delivery for assistance.

Warranty Claim Process

To file a warranty claim, please contact our customer support team and provide:

Your order number
A detailed description of the issue
Clear photos or videos showing the defect
Your contact information

Our team will review the claim and respond as quickly as possible.

Resolution Options

If your warranty claim is approved, Home Centers may, at its sole discretion:

Repair the product
Provide replacement parts
Replace the product
Issue a partial or full refund
Provide store credit

The resolution offered will depend on product availability and the nature of the defect.

Limitation of Liability

This warranty is limited to the original purchaser and is non-transferable.

Home Centers' liability under this warranty is limited to the repair, replacement, refund, or store credit of the affected product. Home Centers shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of any product.