FAQ

Frequently Asked Questions

Do you offer free shipping?

Yes. We offer free shipping on all orders within the United States.

Where do you ship?

We currently ship only within the USA.

How long does order processing take?

Orders are processed within 2 business days.

How long does delivery take?

Delivery typically takes 5–8 business days after processing.

How can I track my order?

We will email your tracking information as soon as we receive it from the shipping carrier.

What is your return policy?

We offer a 30-day return policy from the date your order is delivered.

How long do refunds take?

Approved refunds are processed within 3–5 business days.

How can I contact customer support?

Phone: +1 (586) 806-6664
Email: support@homecenters.store

Are my payments secure?

Yes. All transactions are processed through secure, encrypted payment gateways.

Can I cancel my order?

Please contact us as soon as possible. If your order has not yet been processed or shipped, we will do our best to accommodate your request.